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frequently asked questions

How do I book with St. Thomas Adventures?

Simply fill out the contact form above or call us to check availability at (340) 474-9332. Please leave your phone number if you reach our voice mail. Once your booking is confirmed we will require a valid credit card to reserve your day. We will not charge your card unless you do not show up for your tour. If you do not show up because of your ship schedule you will not be charged for the day. See cancelation policy below.

What is Reef-Safe Sunscreen?

In recent years scientists have discovered a link between sunscreen chemicals and coral death throughout the oceans and especially in busy tourists destinations like St. Thomas. The US Virgin Islands (like HI) has passed regulations stopping the use of these damaging sunscreens. There are still plenty of great options:

  • Sunscreens must NOT contain the following: oxybenzone, avobenzone, octisalate, octocrylene, homosalate and octinoxate.
  • Only NON-NANO zinc Oxide and Titanium Dioxide are safe for the reefs and your body. Remember it only takes a quarter size amount of these sunscreens for you whole body, so they will last a long time! They also stay put much better than the dangerous chemical sunscreens.
  • We LOVE Stream2Sea products! They even have a tinted line that won't leave you white.
  • Bring a rash guard. You will see this is what our guides use, some of our guides even wear leggings and you can also wear a large brimmed hat.
  • We will be more than happy to answer any questions you might have, as we have tried over 30 reef safe products on ourselves and can give you recommendations but below are some of our favs.

What is your cancellation policy?

You may cancel your adventure and receive a full refund 72 hours before the actual date of your tour. Because we block out the entire day just for you,if you cancel with less than 72 hours notice or fail to show up for your tour, the full cost will be charged to the credit card used to reserve your tour. The exception is of course, if your ship does not port or is late in which your tour is 100% refundable. If you have extenuating circumstances please contact us regarding a refund.

What if we have people in our party that don't know how to swim or snorkel?

No worries! Please let us know before your tour of any special assistance required. We will always give snorkel lessons to any new snorkeler and if you can’t swim we will bring life vests to aid in swimming. Our highly trained guides are all certified first responders, rescue divers or instructors and we take safety very seriously at St. Thomas Scuba and Snorkel.

Do you accept credit cards on the day of our tour?

Yes! We can accept all major credit cards on the day of your tour. You will notice that there is a $10 discount for cash pay but if you use a CC this $10 charge is to cover the fees associated with taking cards remotely. *Again if paying in cash at the time of your tour, there are no taxes or fees and no hidden charges.

What about transportation?

Our "Multi Beach Adventure","Rent A Local" "Jeep Tours" and "local Rum/Beer Beach Tour" are the only tours that transportation is provided for the day. You can arrange to be picked up to and from your tour by calling "Mr. Nice Guy" (enclosed taxi) directly at (340) 690-7628. Please contact us for further assistance if needed.