frequently asked questions
How do I book with St. Thomas Adventures?
What is Reef-Safe Sunscreen?
Sunscreens must NOT contain the following: oxybenzone, avobenzone, octisalate, octocrylene, homosalate and octinoxate.
Only NON-NANO zinc Oxide and Titanium Dioxide are safe for the reefs and your body. Remember it only takes a quarter size amount of these sunscreens for you whole body, so they will last a long time! They also stay put much better than the dangerous chemical sunscreens.
We LOVE Stream2Sea products! They even have a tinted line that won't leave you white.
Bring a rash guard. You will see this is what our guides use, some of our guides even wear leggings and you can also wear a large brimmed hat.
We will be more than happy to answer any questions you might have, as we have tried over 30 reef safe products on ourselves and can give you recommendations but below are some of our favs.
What is your cancellation policy?
You may cancel your adventure and receive a full refund 72 hours before the actual date of your tour. Because we block out the entire day just for you,if you cancel with less than 72 hours notice or fail to show up for your tour, the full cost will be charged to the credit card used to reserve your tour. The exception is of course, if your ship does not port or is late in which your tour is 100% refundable. If you have extenuating circumstances please contact us regarding a refund.
What if we have people in our party that don't know how to swim or snorkel?
No worries! Please let us know before your tour of any special assistance required. We will always give snorkel lessons to any new snorkeler and if you can’t swim we will bring life vests to aid in swimming. Our highly trained guides are all certified first responders, rescue divers or instructors and we take safety very seriously at St. Thomas Scuba and Snorkel.